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Terms and Conditions
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Terms and Conditions

Atelier-a Terms & Conditions

Effective Date: MAY 12, 2025

Welcome to Atelier-a. This website is owned and operated by atelier-a.it. By accessing, browsing, or purchasing from https://atelier-a.it, you agree to be bound by the following Terms and Conditions. Please review them carefully.

1. GENERAL USE

Access to this website is permitted on a temporary basis. Atelier-a reserves the right to withdraw or amend the Services without notice. We will not be liable if the website is unavailable for any reason at any time. By using this website, you consent to the processing of your data and warrant that all data provided by you is accurate.

2. INTELLECTUAL PROPERTY

All content and intellectual property rights in software, images, text, and layout on this website remain the property of atelier-a.it or its licensors. You may use the content only for personal, non-commercial use. Any reproduction, distribution, or commercial use is prohibited without express written permission.

3. TERMS OF SALE

By placing an order, you agree to purchase a product under the terms below:

  • Prices are listed in PHP or your selected local currency.
  • Payments are processed via WooCommerce and our secure gateway iPay88.
  • We accept credit/debit cards, PayPal, and local bank transfers.
  • Product descriptions, pricing, and availability may change without prior notice.
  • We reserve the right to cancel or refuse any order at our sole discretion.

4. PRODUCTS & IMAGES

  • All products are handcrafted and may vary slightly in color, size, and grain.
  • We strive to accurately display images, but differences may occur due to screen settings.
  • Quantities may be limited. In cases of out-of-stock items, we may offer a refund or a product of equal or greater value.

5. CUSTOM & MADE-TO-ORDER ITEMS

  • Custom pieces are non-refundable.
  • Estimated lead times will be provided before confirmation.

6. SHIPPING & DELIVERY

  • We offer delivery within the Philippines and to select international locations.
  • Shipping costs and estimated times are calculated at checkout.
  • Delays due to third-party couriers, customs, or natural events are not our responsibility.

7. RETURNS & EXCHANGES

  • All sales are final unless a product is defective or damaged upon delivery.
  • Damaged items must be reported within 48 hours of receipt with photos.
  • Returns must be unused and in original packaging.
  • Approved returns may be refunded or replaced at our discretion.

8. CANCELLATIONS

  • Orders can be cancelled within 24 hours if not yet processed.
  • Custom items cannot be cancelled once production has begun.

9. PAYMENTS & SECURITY

  • Payments are securely processed. We do not store card information.
  • Transactions may be subject to network adjustments or verifications.

10. DISCLAIMER OF LIABILITY

Content on this website is provided “as is.” Atelier-a makes no warranties, express or implied, regarding accuracy, completeness, or suitability for any purpose. We are not liable for direct or indirect damages arising from your use of this site or our products.

11. LINKING TO THIS WEBSITE

You may link to our homepage in a fair and legal manner that does not misrepresent or harm our brand. You may not frame our site or imply endorsement without permission. We may withdraw linking permission at any time.

12. THIRD-PARTY TRADEMARKS & CONTENT

Any third-party trademarks, personalities, or locations shown on the site are used for reference only. Unless stated otherwise, no affiliation or endorsement is implied.

13. INDEMNITY

You agree to indemnify and hold harmless Atelier-a, its owners, staff, and affiliates against any third-party claims or liabilities arising from your use of the website or your breach of these terms.

14. VARIATION

Atelier-a reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page.